Grainpad: Privacy Policy

This Document Explains a few things like What kind of Information we collect from you in the Process of Providing you the Best Personal Healthcare Companion and how we use or intend to use that information. We recognize the importance of maintaining your privacy and Keeping your Healthcare and Other Data Safe and Secure. We value your privacy to the most and appreciate your trust in us. This Policy describes how we treat user information we collect on Various Online and other offline sources Connected to us. This Privacy Policy applies to current and former visitors to our website or android app and registered users.


By Using the Android App and Our Website, as well as by Completing the Registration Process you Consent to all the terms and Provisions of the Privacy Policy.

What Information we Collect?

Contact information

We collect your name, email, mobile number, street, city, state, pin code, country and ip address, location and other information. This is to better Provide you a Personal Experience and Give you Healthcare Suggestions based on your Age, Social and Demographic Profile. Other information If you use our Application or website, we may collect information about your IP address, the browser and android version you're using. We might look at what site you came from, duration of time spent on our website or application, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. Analytical Information We use tracking tools like Google Analytics, Google Webmaster, browser cookies, Firebase and web beacons for collecting information about your usage of our website and application.

Emergency Health Info:

We Collect the information you Provide as a Part of your Emergency health Profile to Help you in case of an Emergency Medical Scenario as per the functionality of the App.

Health Records:

All Your Health Records are saved on the Cloud Secure and Safe with us for you to access anytime. Once you delete them , we still Keep a Copy for 30 days to help you restore them in case of an Accidental deletion. After that it is all deleted from our End as well.

Health Vitals:

We Store and Manage your Health Vitals as you Fill and Manage them in the App or other Connected Resources.

Chats, Assessments and Other Usage Information:

We Gather data on your Chats, Interactions and other Important Usage Stats and Info to Help better understand you and your needs and Provide you a more personalised and Improved Experience over time.

Your Searches:

We Also Keep track of the information you Search in the App from hospital Searches to User Searches as well as any text Searches you do in the Chatbot.

What we intend to do with this Information?

First and foremost all this information helps us improve the Abilities and Potential of Zini both as an AI and as a Personal Healthcare Companion. Furthermore, As explained in the Points mentioned above we use most of the Information to Make your User experience and Services better and more evolved over time. We use your information to respond or answer your queries and Over time Make those responses better, more refined and more Helpful. We might use your information to customize your experience with us. This could include displaying health threatsthreads and theirthere precautions in your area. We may also use this info to send you emails or SMS about notifications, Updates, Improvements, Research Initiatives and other Offers that you can be a part of.

Data Analytics:

Most of your data can be used in Research and Other Data Science related Activities. To find Patterns and other Meaningful deductions from your healthcare data that can further be used to Make ZINI better and more capable in helping you with your Healthcare needs.

Information Shared with Other Users:

Some of your information like Emergency Medical Profile will be accessible to anyone with your GHID and QR Code. Other then that we have allowed anyone using the ZINI Mobile App to use a Facial Recognition Technique to be able to Find out your Emergency Health info for the purpose of Helping you in case of a Medical Emergency. Other than this Information you choose to Share with your Dear one’s or Your Physicians and Doctors like Health Records or Daily Vitals are Shared with them as Per your Choice. Although we will always notify you when anyone views your Emergency Health Info or Other records by any means. We May share information with third parties who perform services on our behalf. We may Share this Healthcare Data and information with some third Parties where ever necessary to Help Provide better services or other Research and Development Processes. We may share your information for reasons not described in this policy All this Included , Sometimes there can be Scenarios where we may have to Share some of the Data and info With us to third Parties. Anycase, if that happens we will notify you and Make Sure you consent to it before we Proceed with it.

Research & Innovation:

Medical Science is an Ever Evolving Field of Study that has enormous Potential for Research and Innovation. Research in Medicine can help billions of People today and in the future. Hence, for the Betterment of all Society, the Data you Provide can and Will be used for Our internal Research Projects of various kinds and help You and the whole world with New and Useful Innovation and Inventions. But we assure you that Your identities and other Personal Info will be kept safe, Secure and undisclosed to any Public Dataset. In addition we may Share some of this Data as required with Other Parties to Aid in Medical and healthcare related Research work.

Updates to this policy

This Privacy Policy was last updated on 17 feb 2018. From time to time we may update and change Some Provisions of the privacy Policy and practices. We will notify you of any material changes to this policy as needed and/or required by law. We will also post an updated copy on our website. Please check our site periodically for updates. Also You shall be Notified in the App in Case there has been a Significant Update in the Terms of the Privacy Policy.


If you choose to visit the website or android application, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. Contacting us for further Clarification or Help.
We are committed to keep your information accurate, complete and up-to-date. You can request that we correct or delete the information, provided that we are not required to retain such information by law or for legitimate business purposes. To make such request or ask us about this please send us an email to Although, We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

Thank You Very Much
Have a Great Day.
Technical Team
ZINI - the Healthcare AI